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Cancellation Policy


We care deeply for our clients and want to provide everyone with exceptional service to help with that we have a cancellation policy as follows:

Kindly provide us with a 48-hour cancellation notice for your appointment.

Rescheduling of appointments is subject to availability.

Cancellations or rescheduling require 48-hour notice for any appointment or service. any cancellations or rescheduling requests made without 48-hour notice will incur a $50 deposit to reschedule, which will be applied to the treatment at future time of service. this $50 deposit will be kept as a cancellation fee if proper notice is not given a second time or if the appointment is no-showed.

Your time is just as valuable to us as our own, and we understand there are always emergency situations that have to be taken into account, which is why we appreciate your communication with us. 

CONTACT US

Our staff are available to answer your questions via phone and email Monday to Friday from 10:00 am to 6:00 pm and Saturday from 10:00 am to 5:00 pm Mountain Time (MT).



Main Office

Phone:   1 403 238 9488
Email:   info@skinrenewalmedspa.ca
5920 Macleod Trail SW Suite 104
Calgary, AB T2H 0K2


Hours Of Operation

Monday 10:00 am - 6:00 pm
Tuesday 10:00 am - 6:00 pm
Wednesday 10:00 am - 6:00 pm
Thursday 10:00 am - 6:00 pm
Friday 10:00 am - 6:00 pm
Saturday 10:00 am - 5:00 pm
Sunday Closed